Press Releases
Showing posts with label Salesforce. Show all posts
Showing posts with label Salesforce. Show all posts

Thursday, June 20, 2013

Appirio Named a Leading Provider of Salesforce Implementation Services in Independent Research Firm’s Report

San Francisco - June 18, 2013 - Appirio, a global cloud services provider, today announced it has been identified as a strong performer among Salesforce implementation services options worldwide by Forrester Research, Inc., an independent technology research firm.

In the June 2013 report, “The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013,” Forrester evaluated and ranked the top 10 most significant Salesforce implementation partners globally. They evaluated the firms against 45 criteria, which were grouped according to current offering, strategy and market presence.

Appirio leads the specialist firms in the evaluation and received the highest current offering scores of those vendors in the strong performers category.

“Appirio has highly specialized, cloud-focused services professionals with a laser focus on time-to-value and driving innovation,” writes Forrester principal analyst Liz Herbert in the report. Earlier, the report states that “companies are (still) flocking to SaaS solutions, looking to gain speed and agility, flexibility, and innovation to drive their businesses forward.”

The report also gave Appirio the top score for its prebuilt IP and accelerators and credits CloudSpokes, Appirio’s “industry-first crowdsourcing model that links into more than 70,000 experts around the world.”

“At Appirio, we pride ourselves on helping customers embrace cloud technology that drives their business forward,” said Chris Barbin, CEO and co-founder, Appirio. “More large enterprises are turning to cloud solutions to become more agile and we are honored to have been recognized in Forrester’s Wave as a strong performer among worldwide Salesforce implementation service providers.”

To download a complimentary copy of, “The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013,” please visit wave.appirio.com.

About Appirio
Appirio is a global services provider who uses crowdsourcing and cloud, social and mobile technology to help enterprises reimagine their business and become more agile. Appirio brings together technology expertise with a deep understanding of the way people work, and the nearly limitless skills of a crowdsourcing community of 75,000 developers, to help enterprises transform relationships with their customers, partners and workforce. Appirio has worked with more than 500 enterprises, including organizations like Facebook, Intuit, Japan Post Network, L'Oreal, McGraw-Hill, NetApp, The Four Seasons, and Virgin America. The company is backed by Sequoia Capital, GGV Capital and General Atlantic.

Wednesday, May 15, 2013

DocuSign and Appirio Team Up to Offer Solutions to Finish Business Faster

Unique Cloudsourcing Delivery Model Helps Speed Customer Time-to-Value for the Leading eSignature Cloud Solution 

SAN FRANCISCO, Calif., May 15, 2013 – (DocuSign MOMENTUM)- DocuSign, the Global Standard for eSignature®, and Appirio, a global cloud services provider, today announced a partnership in which Appirio will provide implementation, integration and development services for DocuSign customers through a cloudsourcing delivery model that speeds customer time-to-value and lowers delivery costs. This unique delivery model uses a combination of technology and traditional and remote resources, along with crowdsourced assets from the CloudSpokes development community, to increase business speed and agility.

“Employees at ninety percent of the Fortune 500 use DocuSign because it can have a simple but dramatic impact on business operations and the customer experience,” said Mike Epner, SVP of Global Services, at Appirio. “This business impact, combined with the company’s close connection with our existing partners Salesforce.com, Workday and Google, makes DocuSign a natural area for us to expand our capabilities.”

With more than 310 million documents signed on the DocuSign Global Network, DocuSign’s focus on innovation and value beyond the signature has driven the company’s growth to more than 37 million users in 188 countries. The company attracts more than 60,000 unique new DocuSigners every day, who use the electronic signature solution to upload and sign documents more efficiently and optimize paper workflows. Just as DocuSign’s solution helps customers cut transaction time from weeks to minutes, this partnership will allow customers to start seeing return on their DocuSign investment in weeks not months.

“The service provider model of the past is broken - customers moving to a cloud solution want to see long-term results without a long-term project,” said Neil Hudspith, Chief Revenue Officer, DocuSign. “As a trusted partner to more than 500 customers, Appirio has figured out how to blend speed with business impact to help our customers harness the power of cloud transactions on the DocuSign Global Network.”

Starting in June, DocuSign will be able to tap into Appirio’s in-house cloud experts and the combined talents of 75,000 specialist developers in the CloudSpokes community. DocuSign, which has used CloudSpokes effectively in the past to expand R&D resources, will become the newest “Spoke” on CloudSpokes - a private community that acts as a hub for information and challenges using the DocuSign API.  Appirio will be expanding its own use of DocuSign internally and will be investing in more DocuSign resources throughout the year to accommodate customer demand.

“As an existing customer of both DocuSign and Appirio, it’s great to see these two cloud leaders tightening their existing relationship to create a positive customer experience,” said Jason Seeba, Lead Marketing Technologist at BloomReach, who uses DocuSign for partner management, marketing operations and talent acquisition. “The ability to easily access technical expertise and existing integration and implementation assets is a huge benefit for a high-growth company that doesn’t want to distract our own resources from our core business.”

For more information about DocuSign and Appirio, please visit Appirio at DocuSign MOMENTUM at San Francisco's Westin St. Francis, May 14-16, 2013. Appirio is a silver-level sponsor of the annual MOMENTUM conference and can be found online at www.appirio.com.

DocuSign MOMENTUM is the premier annual eSignature transaction management user conference. DocuSign MOMENTUM features industry thought leaders sharing insights, experiences, and best practices on adopting cloud, digital, and mobile technologies to dramatically enhance business results.

About Appirio
Appirio is a global services provider who uses crowdsourcing and cloud, social and mobile technology to help enterprises reimagine their business and become more agile. Appirio brings together technology expertise with a deep understanding of the way people work, and the nearly limitless skills of a crowdsourcing community of 70,000+ developers, to help enterprises transform relationships with their customers, partners and workforce. Appirio has worked with more than 500 enterprises, including organizations like Facebook, Intuit, Japan Post Network, L'Oreal, McGraw-Hill, NetApp, The Four Seasons, and Virgin America.  The company is backed by Sequoia Capital, GGV Capital and General Atlantic.

About DocuSign Inc.
DocuSign®, The Global Standard for eSignature®, is the leader in eSignature transaction management. Global enterprises, business departments, individual professionals and consumers are standardising on DocuSign, with more than 50,000 new users joining the DocuSign Global Network every day. Today, that network includes more than 35 million users in 188 countries. DocuSign is used to accelerate transaction times to increase speed to results, reduce costs, and delight customers across nearly every industry – from financial services, insurance, technology, healthcare, manufacturing, communications, property management and consumer goods, to higher education and others. For more information, visit www.docusign.com or call 877.720.2040. Visit the DocuSign blog at www.docusign.com/blog and follow DocuSign on Twitter, LinkedIn and Facebook.

Thursday, May 2, 2013

Appirio Continues European Growth as Cloud Adoption Picks Up in the Region

Global Professional Services Provider Grows European Business, Sees Customers Using Multiple Cloud Solutions to Transform Their Business

London, UK - May 2, 2013 - Appirio, a global cloud services provider, today announced multiple customer wins in the European market including Kaplan, Sportingbet and Wood Mackenzie. Appirio is helping these organisations, and global brands including McGraw-Hill, transition to a more agile technology infrastructure, improving core business processes using cloud platforms.

Appirio established its European presence in 2011 and has spent the last two years building a strong customer base in the region. It has seen demand for its services increase rapidly in both its existing Salesforce business, as well as within the HCM and talent management space with Workday and Cornerstone OnDemand. In particular, growth is being fuelled by customer acquisitions in the retail, finance and media sectors.

“We are starting to see increased adoption of cloud, mobile and social technologies in Europe, as organisations look for new ways to engage customers and improve businesses processes. Speed is of the essence when implementing these new platforms. Organisations want to see business impact in months rather than years so they can respond to challenges in a timely manner,” said Lori Williams, general manager, Europe at Appirio. “We are focused on helping businesses become more agile, developing cloud strategies that can be rolled out quickly to help our clients out-maneuver the competition. Agility really is becoming the currency of the new economy.”

Appirio is committed to expanding its European presence with a focus on growing its core capabilities in human capital management, customer relationship management and collaboration. To better serve its local market, Appirio recently opened a new office in London located at Stratford Place.

The company is also increasing investment in its Cloud Enablement Suite, Cloud Management and CloudSpokes crowdsourcing community.

About Appirio
Appirio is a global services provider who uses crowdsourcing and cloud, social and mobile technology to help enterprises reimagine their business and become more agile. Appirio brings together technology expertise with a deep understanding of the way people work, and the nearly limitless skills of a crowdsourcing community of 70,000+ developers, to help enterprises transform relationships with their customers, partners and workforce. Appirio has worked with more than 500 enterprises, including organizations like Facebook, Intuit, Japan Post Network, L'Oreal, McGraw-Hill, NetApp, The Four Seasons, and Virgin America.  The company is backed by Sequoia Capital, GGV Capital and General Atlantic.

Tuesday, September 18, 2012

Appirio Introduces Cloud Metrics for Salesforce.com Customers

New Metrics Offering Combines Automated Discovery Tools, Benchmarks and Expert Analysis To Improve the Architecture of Salesforce.com Deployments

Offers Free Automated Report for Salesforce Customers


San Francisco, Calif. - September 18, 2012 - Appirio, a cloud solution provider, today announced a new Cloud Metrics offering to help CIOs and CRM directors measure and benchmark the performance, configuration and complexity of their Salesforce environments.  Designed to complement Salesforce’s personalized account review reports, this new offering helps companies better understand a wider variety of system metrics - from code and test coverage, to security and visibility models, to overall user adoption - and compare those to other Salesforce environments.

The announcement was made today at salesforce.com’s Dreamforce 2012 in San Francisco, the world’s largest cloud computing and enterprise technology event. To introduce customers to the service, Appirio is offering a free Cloud Metrics report to qualified customers attending Dreamforce 2012.  To sign up, visit Appirio booth #701 or our website.

Appirio’s Cloud Metrics for Salesforce.com gives those overseeing and directly managing Salesforce applications an objective measure of their technical health. By having insight into issues around security, configuration complexity, custom code sprawl and inadequate test coverage, IT managers can quickly and easily identify any technical issues and maximize the business’ return on investment.

Cloud Metrics provides IT executives and administrators alike with concrete data they need to assist in making trade-off decisions on feature requests, or to help determine where to fund necessary platform investments to ensure the environment is cost-effective and agile enough to keep pace with the speed of business change.

Appirio’s Cloud Metrics offering pulls data from across more than a thousand Salesforce-related projects, captured in the Appirio Cloud Enablement Suite by the company’s 500 cloud experts. Appirio’s Cloud Enablement Suite is an integrated suite of applications, assets, analytics and intelligence that helps Appirio’s cloud experts and our customers implement, manage and measure enterprise cloud initiatives.

Comments on the News:
“We use the Appirio Cloud Metrics tool internally, and get amazing, real-time insight into the health and complexity of all of our Salesforce orgs, including our development and QA sandboxes.  It’s become an invaluable tool for IT to manage our increasingly complex, 100% cloud-based software architecture.  It’d be hard to imagine giving it up now - it’d be like flying blind in a plane with no instruments.”
- Glenn Weinstein, CIO, Appirio

“Salesforce.com has led the charge in helping companies measure the health of their CRM processes for years. It’s great to see an experienced partner like Appirio provide services that can measure the health of a given deployment.”
- Ross Piper, senior vice president, Enterprise Strategy & Alliances, salesforce.com

"Appirio’s cloud metrics data, combined with their expert consultation, gave us the actionable insight we needed to see what we were managing effectively and where we could improve. We don’t have access to as many orgs as Appirio does, so their data-based analysis was very helpful to validate some assumptions, to correct others, and to better engage with our business stakeholders.”
- Dianne Conley, VP of Marketing Systems, K12

Dreamforce 2012 is the industry’s largest cloud computing and enterprise technology event, welcoming more than 70,000 registered attendees to experience the power of the social revolution. With more than 750 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. In addition, Dreamforce welcomes special guests Sir Richard Branson, Founder of Virgin Group; Jeff Immelt, CEO of General Eletric; Gen. Colin Powell, former Secretary of State; Tony Robbins, Entrepreneur, Author & Peak Performance Strategist; and The Red Hot Chili Peppers. Dreamforce 2012 offers attendees everything they need to connect with customers, partners and employees in entirely new ways, under one roof.

Useful Links:

Read: Datasheet on Appirio’s Cloud Metrics for Salesforce.com
Visit: Appirio’s website for more information about Cloud Metrics
Watch: ChalkTalk about Appirio Cloud Metrics
View: Video on Appirio’s Cloud Enablement Suite

About Appirio
Appirio accelerates the cloud-powered business, helping enterprises achieve significant results from cloud applications and platforms like salesforce.com, Google and Workday. Appirio has worked with more than 300 enterprise customers including organizations like City of Los Angeles, Facebook, Flextronics, International Hotels Group, Japan Post Network, Ltd., L'Oreal, NetApp, NYU, Starbucks, Thomson Reuters and VMware. Appirio's technology-enabled professional services are supported by a team of nearly 500 cloud experts and CloudSpokes, a more than 50,000 person-strong global cloud developer community. The company's expertise and innovative brokerage technology have been recognized by organizations such as the World Economic Forum, Bloomberg BusinessWeek, InformationWeek, and IDC. Appirio has offices that span the U.S., Europe and Asia Pacific, and is backed by Sequoia Capital, GGV Capital and General Atlantic.

Friday, August 10, 2012

Appirio Introduces New Mobile Cloud Apps for Salesforce CRM Customers

New Apps Provide Sales and Marketing Teams an Enhanced Mobile Experience for Delivering, Managing, Tracking Customer-Facing Content and Feedback

San Francisco, Calif. - Aug. 10, 2012 - Appirio, a technology-enabled cloud service provider, today introduced three applications that make it easier to get the right content into customers’ hands, to measure the impact of that content, and to collect real-time customer feedback on mobile devices. These new mobile cloud applications extend Salesforce CRM’s existing functionality, combining the flexibility of a back-end cloud app with the usability of a native mobile app.  

Appirio’s mobile cloud apps, part of Appirio’s extensive Cloud Asset Library, help with:
  • Content Delivery - instantly delivers the most up-to-date marketing or sales content regardless of whether the mobile device is online or offline to improve one-to-one interactions.
  • Closed Loop Marketing - enables companies to measure where marketing content is being used in the field and the impact of that spend.
  • Mobile Survey - allows sales, marketing and executive teams to gather real-time feedback from customers.
“Appirio partnered with us to build a very successful mobile cloud CRM application for 224 of our nursing facilities on a tight timeframe and with limited budget,” said Barry Somervell, senior vice president of sales and business development at Kindred. “Early results show it is already having a positive impact on patient conversion rates and providing a better, more personalized experience for our sales team and customers."
Read: IDC’s profile about Kindred’s mobile cloud app

Each of Appirio’s applications leverage the back-end capabilities of Salesforce CRM, tying information back into the system so teams don’t need to re-enter data or hire specialized mobile developers to enhance the applications.  Each app is built from a combination of mobile cloud components, and is completely customizable to a company’s unique process. They are currently optimized for iPads and iPhones, but can be configured for Android devices.

“Research indicates that the majority of business decision-makers will increase their mobile applications budget in 2012 and beyond as they look for better ways to engage with customers and partners,” said Kevin Dodson, senior consultant for Appirio’s mobile team. “Appirio’s mobile cloud applications, which are developed on standard platforms, offer enterprises a cost-effective way to improve their mobile capabilities while maximizing their existing investments.”

Appirio offers a range of mobile cloud solutions, from strategy and prototyping workshops that help companies identify where mobile applications will have the greatest business impact, to configurable mobile applications such as the ones mentioned above. For customers that want a completely custom mobile solution, Appirio’s Cloud Asset Library which contains more than 30+ pre-built mobile components, means Appirio consultants and customers don’t need to start each project from scratch.

Other Resources:
About Appirio
Appirio accelerates the cloud-powered business, helping enterprises achieve real results from cloud applications and platforms like salesforce.com, Google and Workday. Appirio has worked with more than 300 enterprise customers including organizations like City of Los Angeles, Facebook, Flextronics, Home Depot, International Hotels Group, Japan Post Network, Ltd., L'Oreal, NetApp, NYU, Starbucks, Thomson Reuters and VMware. Appirio's technology-enabled professional services are supported by a team of nearly 500 cloud experts and CloudSpokes, a more than 40,000 person-strong global cloud developer community. The company's expertise and innovative brokerage technology have been recognized by organizations such as the World Economic Forum, Bloomberg BusinessWeek, InformationWeek, Gartner, and IDC. Appirio has offices that span the U.S., Europe and Asia Pacific, and is backed by Sequoia Capital, GGV Capital and General Atlantic.

Tuesday, May 8, 2012

Appirio Introduces New Features to CloudFactor

Popular tool that brings together salesforce.com and Google Apps now available on AppExchange and Google Marketplace

San Mateo, Calif. - May 8, 2012 - Appirio, a technology-enabled services provider that helps enterprises power their business with the cloud, today announced the addition of new user experience and customization capabilities to CloudFactor. An application that brings relevant salesforce.com information into Google Apps, CloudFactor has doubled its customer base during the first four months of 2012. CloudFactor allows users to access Salesforce CRM information in Gmail without switching back and forth between applications, boosting user productivity and improving customer intelligence.

Initially launched in 2010 as CloudWorks, CloudFactor is now being used by thousands and has expanded to include deeper integration with social media, improved search, customization and easier administration. CloudFactor has made it easier for users to access and manage relevant customer information, improving data quality and decision making. The application supports Group and Professional Edition Salesforce tenants and is now available to install via the Salesforce AppExchange and Google Apps Marketplace.
 
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